Validity

The following general terms of business apply with regards to the business relationship between Eastblok Music and the customer, likewise also for all future business. These conditions are based on the version in existence, at the time of the order. Deviant conditions set by the customer will not be recognized by Eastblok Music, unless, Eastblok Music has agreed to these conditions in writing.

Offer

The offers presented on our internet pages are non-binding, and should be interpreted as an invitation to bid for the merchandise offered. An order becomes for us a binding agreement, as soon as we confirm it, or at latest when the goods have been posted. Eastblok Music is committed to accepting the order of a customer based on the terms indicated on the website. Eastblok Music reserves the right to withdraw claim, in cases of misprint or miscalculations on the website.

Revocation

You have the right to cancel the contract for the purchase of any item within two weeks of delivery. This applies to all our products. To cancel a contract, send an e-mail to info@eastblokmusic.com with reason for the return. Goods must be returned unused and in their original condition. Please package the relevant item securely and send it to us. The return address is:

Eastblok Music, Torstraße 60, 10119 Berlin, Germany.

Notice of revocation:

For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. As soon as we received your return, we will refund the relevant part of the purchase price for that item.

caveat emptor:

Eastblok Music is not liable for damages which do not directly affect the delivered goods, in particular not for losses of profit or other such financial damages incurred by the customer. However, we regret that due to the nature of our products we cannot accept cancellations of contracts for the purchase of any products where the item has been unsealed, used or worn. Our returns policy is in addition to and does not affect your statutory rights as a consumer.

Property Rights

The delivered goods remain property of Eastblok Music until the buyer comprehensively fulfills all requirements which are to be met on his behalf.

Delivery

The delivery will proceed through the german postal service. We however reserve the right to use alternative transport methods when required. The risk is transferred onto the buyer as soon as the delivery has left the Eastblok Music premises. This is also the case when partial-delivery occurs. Specification over the time for delivery are non-committal, as long as no delivery date had been assured. Regarding partial-delivery under reasonable circumstances, we remain justified. So long as the customer is contractually in arrears, we have no responsibility to deliver.

Privacy Policy

Eastblok Music is committed to keeping the personal details of its customers private and secure. We will not sell or share your personal details with unrelated third parties, partners or affiliates, without explicitly asking for your consent in advance. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We don't use technology like cookies to track the patterns of behaviour of visitors to our site.

Applicable Law and Court of Jurisdiction German law is applicable pending disqualification or exclusion of the UN - Rights of Purchase. The Court of Jurisdiction for all claims with regards to contractual business relations is Berlin (Germany). Ineffectiveness of single determinations do not touch the efficiency of the other determinations.

Prices and Shipping and Handling
All prices incl. VAT.
No shipping and handling in Germany
All other countries - given prices include shipping and handling fee